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Our first trip to Austria was made even more special by our stay at EST Hotel Palais Chotek. We were surprised to learn this is a brand-new hotel inside a beautiful historic building. Everything felt fresh, spotless, and beautifully designed. From the moment we arrived, the service was exceptional. Marvin, the concierge, warmly welcomed us, helped with our luggage, and made us feel right at home. The staff was friendly, efficient, and took the time to show us the hotel and explain the amenities. Our room was immaculate, comfortable, and luxurious. The breakfast buffet was outstanding—even my wife, who usually isn’t a fan of hotel buffets, loved it. Our eight-year-old daughter enjoyed it as well. If you’re visiting Vienna for the first time, I highly recommend EST Hotel Palais Chotek. Beautiful hotel, outstanding staff, and an unforgettable experience!

This hotel really is excellent. Beautifully decorated and in fantastic condition, in both our room and all public areas. We were there during the recent heatwave and the air-conditioning in our room really proved its worth. Beyond the building itself, other areas of excellence were the friendly/helpful staff, the complimentary drinks and snacks each day on the patio and the well-stocked mini-bar, also included in the room rate and refilled each day. Location also ideal for the tourist areas around Stephansdom. Best hotel we've used in a very long time.

Easily the best hotel during our trip across Austria. I wish we could have stayed longer. The location to shopping and public transportation was perfect. We stayed during a heat wave (over 100F) and the hotel was cool the whole time, climate control in the room was great. The rooms are so nice both in comfort and style. The best bed we had during our trip. Entrance to the U-Bahn is right around the corner. So many shops and restaurants up and down Mariahilferstrasse. If you need to avoid the heat like we did you can pop down to the underground and go anywhere in Vienna to visit the sights. Sauna and Steam room available for guests, both were great. Highly recommended for couples travelling.

Lovely hotel, well designed, located between the Danube and the city centre, right next to a underground station. Thoughtful staff, great air con!

The staff were amazing, very helpful and courteous. The property itself is centrally located and beautifully decorated.